House calls we handle
- Kitchen, bathroom and laundry drains that slow down or back up.
- Gas, electric and tankless water heaters: repairs and swaps.
- Sump pits, standby pumps and mainline backwater valves.
- Pinhole leaks, split pipes after frost, and full repipes.
- Faucets, toilets, shower valves and new fixture rough-ins.
The housing stock we work in
Whitby's homes span a wide range. Downtown and near the harbour you find older brick brick homes whose cast iron stacks and galvanized lines have scaled up inside. Subdivisions from the 1970s and 1980s mostly carry copper supply and ABS drains. Newer streets in Brooklin and Taunton North arrive with PEX manifolds, sump pits and backwater valves already roughed in. Each era fails differently, so we start every visit by identifying the pipe we are looking at.
How a residential visit runs
- You phone and describe the symptom; we ask a few pointed questions.
- On site we find the shut-off, look, listen and test before touching anything.
- Before any tool comes out, we name the failed part and the repair we have in mind.
- We repair, pressure-test or flow-test, and clean up the work area.
Before the plumber arrives
- Locate the main shut-off, usually beside the meter in the basement.
- Clear a path to the furnace room, floor drain and any cleanout.
- Stop using fixtures on the affected line so nothing overflows.
- Note the brand and age printed on the water heater label.
Browse the house services below, or ring and we will match your symptom to a page.
Choose a page
- Emergency PlumberGeneral plumbing
- Drain CleaningDrains & sewers
- Kitchen Drain CleaningDrains & sewers
- Bathroom Drain CleaningDrains & sewers
- Main Sewer Line ClearingDrains & sewers
- Sewer Camera InspectionDrains & sewers
- Sewer Line RepairDrains & sewers
- Hydro JettingDrains & sewers
- Water Heater RepairWater heaters
- Gas Water Heater ReplacementWater heaters
- Electric Water Heater InstallationWater heaters
- Tankless Water Heater InstallationWater heaters
- Sump Pump InstallationBasement water
- Sump Pump RepairBasement water
- Battery Backup Sump PumpBasement water
- Backwater Valve InstallationBasement water
- Basement Flooding Plumbing RepairBasement water
- Leak DetectionSupply piping
- Burst Pipe RepairSupply piping
- Frozen Pipe ThawingSupply piping
- Pipe RepairSupply piping
- Whole-Home RepipingSupply piping
- Replacing the Water Service PipeSupply piping
- Faucet Repair and ReplacementFixtures
- Toilet RepairFixtures
- Toilet InstallationFixtures
- Shower Valve ReplacementFixtures
- Bathroom Renovation PlumbingFixtures
- Kitchen PlumbingDrains & sewers
- Garbage Disposal InstallationDrains & sewers
- Water Softener InstallationWater treatment
- Water Filtration SystemsWater treatment
- Outdoor Faucet RepairFixtures
- Gas Line InstallationGeneral plumbing
- Well Pump ServiceWater treatment
Asked on the phone
Do you only work on houses?
No. Homes are the bulk of our calls, but we also look after shops, restaurants and multi-unit buildings through our commercial side.
Can you work in a rented house?
Yes, with the owner or property manager aware of the work. We can speak with them directly about the repair.
