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Brass gate valve on a building riser

Commercial · residential buildings

Condo Boards, Townhouse Complexes and Rentals

When one stack serves twelve suites, a single blockage or leak touches everyone. We find the source and keep the disruption small.

Talk to a plumber

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  • Licensed & insured trade work
  • Scope agreed before we start
  • Urgent calls triaged first

Signs you need this

  • Floor sinks rising during busy service
  • Washroom fixtures running on or failing to flush
  • Odour from cleanouts or interceptor lids
  • Test date for a backflow device coming due

Kit on the van, and the method

  1. Sectional drain machine and jetter
  2. Calibrated backflow test kit
  3. Flush valve and sensor faucet parts
  4. Drain camera with locator

Before we leave: Run every affected fixture under normal load and confirm full flow and no leaks.

Problems that spread between suites

  • Brown blotches spreading across a downstairs suite ceiling.
  • Kitchen stacks backing up into lower-floor sinks.
  • Riser shut-offs seized and impossible to close.
  • Hot water arriving slowly or unevenly on upper floors.
  • Sewer smell in corridors from dried floor-drain traps.

Building work we carry out

  • Tracing leaks across floors by isolating risers one at a time.
  • Cleaning kitchen and washroom stacks from roof vents or cleanouts.
  • Replacing riser and suite isolation valves.
  • Servicing recirculation pumps and mixing valves.
  • Camera inspection of the building drain to the street.

Notice and access

Condominium and rental buildings in Ontario must give residents notice before entering a unit for non-emergency work, so we plan around the management office. Townhouse complexes in Whitby built in the 1980s and 1990s frequently have a mix of copper, polybutylene and later PEX repairs, so we confirm what is in the wall before quoting a fix that touches several units.

How we plan a building job

  1. Meet the superintendent or manager and review the riser layout.
  2. Post notices for any planned water shut-off.
  3. Isolate, repair and pressure-test in the shortest window possible.
  4. Report which suites were entered and what was found.

Preventive items for boards

  • An annual valve exercise programme for every riser.
  • Stack cleaning on a schedule for older kitchen lines.
  • Water sensors near heaters and in mechanical rooms.

Asked on the phone

Can you work with our property management firm?

Yes. We take instructions and access arrangements from the manager and copy them on what we find.

Call (365) 376-9113